Statutory redressal of grievances relating to content, Code of Ethics compliance, and factual integrity published on Jan Darpan.
Under Rule 11(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
For the fastest grievance registration, send your grievance as a WhatsApp message to +91 95847 35857.
Messages to this channel are logged directly into our statutory compliance queue and acknowledged within 24 hours with an official reference ID.
Receipt is formally acknowledged within 24 hours and assigned a unique statutory reference number (JD-GR-YYYYMM-XXXX).
The Grievance Officer investigates the complaint, verifies newsroom records, decides the matter, and communicates the decision in writing within 15 calendar days.
If not satisfied or if unresolved within 15 days, complainants may escalate to the Level-II Self-Regulating Body or Level-III Government mechanism.
LEVEL I: Publisher Redressal (Jan Darpan)
Handled by designated Grievance Officer Shriyansh Chandrakar. Initial point of contact. Statutory resolution SLA: 15 calendar days.
LEVEL II: Self-Regulating Body (SRB)LEVEL-II SRB MEMBERSHIP: PENDING EXTERNAL ACTION
Jan Darpan is currently initiating enrollment with an MIB-recognized Self-Regulating Body (SRB) under Rule 12 of the Information Technology Rules, 2021. Until membership is confirmed by the governing body, Level-II escalation is tracked as pending external action.
LEVEL III: Oversight Mechanism (Central Government)
Inter-Departmental Committee established by the Ministry of Information & Broadcasting, Government of India.
Submit your formal grievance below. Every submission is recorded in our compliance register and generates an official reference ID.
Jan Darpan publishes aggregate monthly compliance and grievance statistics under Rule 19.
View Monthly Compliance Disclosures →
